Veggie Box Subscriptions
What is a subscription?
You are signing up for a subscription service. This means that once you sign the registration form sent to you by your local Market Manager, you will begin to receive a ‘seasonals and staples’ fruit and veg box each week until you inform us that you’d like to stop your service.
Pausing your box
We understand that there may be infrequent situations in which you’ll need to pause your service. If going away on holiday or needing to skip a week or two of deliveries, please let us know at least one week in advance and we’ll pause your deliveries and commence again on your indicated date.
For you first box you will be sent an invoice and asked to store your card details for future payments. You will then be direct debited weekly the day of your box delivery unless you have paused your box. Your card details will be securely stored via our Square account.
Your produce will come in a reusable jute bag with your name on it. You will need to return your empty bag each when you collect the next one. If your bag is lost or not returned, you will be charged $7. If you forget to bring your bag, please email your market manager to let them know that you will bring it the following week.
Due to pop-up and volunteer dependent nature of our market, there is the VERY unlikely possibility that Market Managers may not be able to fill all boxes every week. We pack boxes at the end of the market to ensure we sell-out, enabling us to buy in bulk to keep our prices low and avoid food waste. This means on VERY rare occasions it is possible that the market customers purchase produce before the manager realizes the volume of produce is getting low. If this occurs you will be fully refunded.