market manager - melton

THE ROLE - MARKET MANAGER

An opportunity is now available for a dynamic community leader to join The Community Grocer team in the role of Market Manager for our Melton location. We are looking for someone to lead a small team, including a Market Assistant, and continue to deliver a vibrant and engaging market at The Community Grocer Melton.

The Market Manager hours will be 7am – 2pm on Fridays which will include running the market and deliveries. There is an additional 3 hours self-scheduled for key administrative and partnerships work to support the delivery and growth of the market.

See the attached Position Description for our Market Manager - a 10 hour per week role.

POSITION OBJECTIVES

The Market Manager will be responsible for the operational management, community engagement and promotion of the weekly market held in Melton.

You will be responsible for all elements of the market operations, including customer service, volunteer and staff management, market set-up and pack down, stock and cash control, sales reporting, and community partnerships. You will also be required to undertake administrative tasks required to enable market management which will require using a range of technologies.

KEY RESPONSIBILITIES

• Weekly market set-up and pack down - including set up of technology to enable point of sales

• Volunteer rostering and management

• Customer service (including site specific retention and growth strategies)

• Engagement with customers and community and management of any issues arising

• Managing existing and creating new community partnerships

• Completing weekly market sales logs and other tasks for site specific monitoring and evaluation

• Stock ordering input and stock control (including quality assurance)

• Cash control and reconciliation

• General admin tasks including emails

• Participate in awareness raising, community events and brand representation

SELECTION CRITERIA

Knowledge and Skills:

• Demonstrated experience in a social enterprise and/or in a fruit and vegetable market/retail/customer service environment.

• Experience in food security, community development, social work, nutrition or related roles.

• Strong understanding of fruit and vegetable varieties, seasonality, handling and storage.

• Proven experience recruiting, managing and supervising diverse teams, including volunteers.

• Demonstrated ability to deliver outcomes within set timeframes, with skills to plan and prioritise, work efficiently and multi-task in a fast-paced environment and to work autonomously and as part of a team.

• Strong interpersonal skills, with experience in community consultation and promotional activities with individuals, groups, organisations and businesses to build and maintain partnerships.

• Excellent numeracy and literacy skills, including written and verbal communication skills with the ability to use Microsoft Excel, Square, Slack, Notion and Google-Suite.

• Ability to assist with manual handling tasks and commitment to occupational health and safety.

• Drivers Licence and access to an insured vehicle for market day.

• First Aid, CPR, Mental Health First Aid and Working with Children Check (can be obtained via TCG).

Personal Attributes:

• Warmth, steadiness and energy – an ability to oversee a public space and enjoy interactions with a diverse range of individuals. It is your energy that sets the tone for the whole market!

• Flexibility - demonstrated ability to adapt and be responsive in a work environment. A willingness to take on new challenges and adjust plans to meet new priorities. You are working in the elements (open-air markets) and with perishable products – every market is different.

• Initiative - demonstrated tendency to contribute ideas and initiate new ways of working. This role is very entrepreneurial and autonomous.

• Celebrate Diversity – any given market will have upwards of 30+ nationalities represented so the ability to celebrate the unique differences in our cultural backgrounds and practice patience and understanding around any potential language barriers is essential.

REMUNERATION

The Market Manager will be a casual employee and paid $37.50/hour (Level 6 - General Retail Award).

Hours are set at 10 hours per week, with some flexibility if required. The hours for each market are flexible but generally include:

• Market day set up/ trading/ pack down/ deliveries (Fridays, 7 hours)

• Participation in team meetings (Monday mornings, 1 hour)

• Admin tasks including emails, cash reconciliation and market log (2 hours)

• Community and partnership development (as required)

At The Community Grocer, we celebrate diversity and are committed to fostering an inclusive workplace where everyone feels valued and respected. We encourage applications from people of all cultural backgrounds, abilities, and identities.

We deliver place-based activities and as such, we are keen to receive applications from people who live in Melton or the surrounding suburbs.

As a child-safe organisation, we prioritise the safety and wellbeing of children and young people in everything we do.

You don't need to meet all the listed Selection Criteria to apply.

This role will commence ASAP.

Please apply via SEEK following this link.

For any questions about the role please contact Georgia on hello@thecommunitygrocer.com.au.

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